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Warranty Policy

At Brue NeuOn, we offer products from trusted manufacturers, some of which may be covered by a manufacturer-provided warranty or guarantee. This Warranty Policy explains how such warranties apply to products purchased through our website.

1. Manufacturer Warranty


Where a product is covered by a warranty or guarantee, it is provided by the respective manufacturer and is subject to that manufacturer's terms, conditions, exclusions, and requirements.

Brue NeuOn/NeoLife does not independently provide or extend a manufacturer's warranty unless expressly stated otherwise.

2. Warranty Coverage


Warranty availability, duration, coverage, exclusions, and applicable conditions may vary by product and manufacturer. Warranty details, where applicable, may be provided on the product page, with the product, on the manufacturer's documentation, or through other accompanying information. 


3. Warranty Registration


Some manufacturers may require customers to register their product within a specified period after purchase in order to activate or maintain warranty coverage.

Where registration is required, it is the customer's responsibility to complete the registration within the period specified by the manufacturer. 

4. Warranty Claims


Warranty claims must be initiated in accordance with the applicable manufacturer's warranty procedure.

Where a manufacturer provides an official warranty registration or claim channel, we may provide a link or relevant instructions on our website for customer convenience. The availability of such links or assistance does not make Brue NeuOn/NeoLife the warranty provider. 


5. Warranty Exclusions


Warranty coverage is subject to the manufacturer's terms and may not cover issues arising from misuse, accidental damage, unauthorized modification or repair, improper installation, normal wear and tear, or other exclusions specified by the manufacturer. 


6. Warranty Remedies


Any repair, replacement, service, refund, or other remedy provided under a manufacturer's warranty will be determined in accordance with the applicable manufacturer's warranty terms


This Warranty Policy should be read together with our Terms & Conditions and Return & Refund Policy.

For any questions regarding a manufacturer's warranty or warranty claim, please visit our Contact Us