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Privacy Policy

At Brue NeuOn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By accessing and using shop.brueneuon.in, you acknowledge and agree to the practices described in this Privacy Policy. The e-commerce services on this website are operated by NeoLife under the Brue NeuOn brand.

Information We Collect


1. Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment and transaction information, processed securely through our payment service providers


2. Browsing Information

We automatically collect non-personal data such as IP address, browser type, device information, and pages visited. This is done through cookies and similar technologies.


3. Third-Party Sources

We may receive additional information through trusted third-party service providers involved in operating our website and fulfilling your orders, such as payment processors, shipping and logistics providers, and other service providers.

How We Use Your Information


  • To process and fulfill your orders, including payment processing and shipping.
  • To communicate order updates, provide customer support, and, where permitted, send promotional communications.
  • To personalize and improve your shopping experience.
  • To maintain, improve, and secure our website and services.
  • To comply with applicable legal and regulatory obligations. 

Sharing of Information


We do not sell or rent your personal information. We may share information with:

  • Payment service providers for processing and facilitating payments.
  • Shipping and logistics providers for order fulfillment and delivery.
  • Other trusted service providers that assist us in operating our website, processing orders, providing customer support, maintaining our systems, or improving our services.

We may also disclose information where required by applicable law, legal process, or to protect our rights, property, safety, or that of others. 


Your Choices


  • You may update your account details at any time.
  • You can opt out of marketing emails using the “unsubscribe” link provided in those communications.
  • You can manage or disable cookies through your browser settings. 

Data Security


We take reasonable technical and organizational measures to safeguard your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection of your information. 


Children’s Privacy


Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18 without appropriate consent. If you believe that an individual under 18 has provided us with personal information without appropriate consent, please contact us, and we will take reasonable steps to delete it.


Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. 


This Privacy Policy applies to the Brue NeuOn website and the e-commerce services operated by NeoLife. It should be read together with our Terms & Conditions. By using this website, you acknowledge that you have read and understood this Privacy Policy. For any questions or concerns, please visit our Contact Us