Processing & Dispatch
- Orders are typically processed within 1–2 business days after purchase.
- Dispatch timelines may vary depending on product availability.
Delivery Timelines
- Standard delivery within India is 5–7 business days after dispatch.
- Delivery times may vary depending on your location and courier partner conditions.
- Delays may occur due to public holidays, weather, or unforeseen courier issues.
Shipping Charges
- Shipping charges are calculated at checkout based on the applicable shipping rates, your location, package weight, and the selected delivery option.
- All shipping costs are borne by the customer unless otherwise stated.
- We currently accept only prepaid orders through our available online payment methods. Cash on Delivery (COD) is not available.
Order Tracking
- Once your order has been shipped, you will receive an email and/or SMS containing the tracking details, where applicable.
- Orders can be tracked through the courier partner's tracking portal using the tracking information provided.
Serviceable Locations
- We currently ship across India only.
- If your pincode is unserviceable by our delivery partners, we will contact you regarding an alternative delivery address.
Damaged Deliveries
- If you believe your package has been tampered with or is delivered in a damaged condition, please refuse the delivery where possible and contact us immediately.
- If damage is noticed after delivery, you must report it within 48 hours of delivery with supporting photographs. Verified cases will be refunded or replaced in accordance with our Return & Refund Policy.